Job Decriptions:

Working as part of the IT Infrastructure group in Technology and System Support department, you will provide 1st line IT supports in accordance with ITIL best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT infrastructure, resulting in timely and cost effective resolutions within specified service level agreements. IT Infrastructure Engineer engages collaboratively with other stakeholders to provide an end to end delivery service for projects, business initiatives and non-standard work requests.

  • Technical resolution of incidents at 1st and 2nd line
  • To act as the single point of contact for all IT related service requests (IT Helpdesk and PC support)
  • Installation and configuration of IT equipment
  • User account administration
  • To design IT architecture standards and solutions for customers/project based needs, as well as implementing and testing the system to meet Non-Functional Requirements (Availability, Performance, Scalability, Security & Operability)

All candidates should have a minimum of 5 years proven recent experience in a similar technical role in establishing and assuring all planning associated with changes to existing installed equipment, new equipment installs and equipment decommissioning.

The role also takes responsibilities in IT architecture design and have the ability to use expert knowledge to influence the business to select the most suitable IT architecture to fulfill the specific needs and requirements.

Candidates must have experience designing, administering, managing, maintaining and troubleshooting the following technologies:

Unix/Linux, Windows 2008, 2012, Active Directory and virtualization (such as VMWare, virtualbox, etc).

Understanding of LAN/WAN architecture and VoIP also desirable.

Benefit for successful candidates:
  1. 1.Medical Allowance:
    1. a.Dental
    2. b.Glasses
    3. c.Outpatient
    4. d.Maternity
  2. 2.Meal Allowance
  3. 3.Transportation Allowance

NDID will provide the competitive salary and benefit for employee based on position

Work Location:

Wisma 46 – Kota BNI 4th floor
Jl. Jend. Sudirman Kav.1
Jakarta Pusat 10220
(T) +62-21 574-6060
(F) +62-21 574-2156

Contact Infomation: